Privacy Policy

Privacy Policy

This Privacy Policy applies only to elisabethsilverman.com (however accessed and/or used, whether via personal computers, mobile devices, or otherwise), which is owned or controlled by Elisabeth Silverman, LLC, its parent, subsidiaries, affiliates, successors and assigns (collectively, “Store,” “we,” “our” or “us”).  This Privacy Policy only covers information collected at the website and does not cover any information collected at any other website or offline by us (unless specifically stated). 

Please read this Privacy Policy carefully. We provide this Privacy Policy to help you make an informed decision about whether to use or continue using our Website. The purpose of this Privacy Policy is to disclose to you what information we may collect on the Website, how we may use and collect it, with whom we may share it, and certain other matters related to such information, including the choices you may have regarding our collection, use, and disclosure of such information.

This Privacy Policy may be revised from time to time, so please revisit this page to remain fully informed of our privacy policy. 

 

SHOPIFY

 

Our Store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. This includes collecting payment information and shipping information such as your name, credit card information, address, billing address, email address, telephone number and other personal identifying information, and any website analytics, such device or technology used to access Website, traffic referral, generic user interests, internet protocol (IP) address or persistent IDs (collectively “PII”) 

 

Your data and PII is stored through Shopify’s data storage, databases and the general Shopify application. Shopify stores your data on a secure server behind a firewall.

 

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

 

For more information on the PII that Shopify collects, how they store it and share it, visit www.shopify.com/legal/privacy/customers and www.shopify.com/legal/privacy

 

Types of Information We Collect: 

 

Information You Provide Us:

We may ask you to provide us with two types of information that allows us to deliver you the optimal experience on our site. They include personal information, which is information that could reasonably be used to identify you personally, such as your name, e-mail address, address, including City, State and Zip Code, telephone number,  mailing addresses that you may provide to us in connection with any requests to subscribe to our newsletter made through the website or any other PII through use of third-party site Shopify.

 

Information from Other Sources:
We also may receive information about you from other sources. For example, we may obtain geographic or demographic information, billing address, email address, information regarding your possible interests, your browser, services provider, internet protocol (IP) address, persistent IDs, device or technology used to access the website from Shopify. We use this information to enhance our ability to serve our clients in a more personally tailored way or to ship you the products ordered. We may combine the information we receive from those other sources with information we collect through the website. In those cases, we will apply this Privacy Policy to any personal information received, unless otherwise specifically disclosed by us at the time you provide your personal information.

 

Cookies:
What are cookies? The website uses standard technology called “cookies” which are small data files or strings of text that are transferred to your computer (or other Internet-accessing device) when you visit the website and allow your browser to accept cookies. Cookies automatically identify your web browser to the website whenever you visit the website and may make navigating and using the website easier for you. Additionally, accepting cookies may allow you to, among other things, personalize your experience on the website. 

 

Currently, we use Google Analytics for aggregated, anonymized website traffic analysis. In order to track your session usage, Google drops a cookie (_ga) with a randomly-generated ClientID in your browser. This ID is anonymized and contains no identifiable information like email, phone number, name, etc.  However, Google Analytics does install persistent cookies which provides us with a Persistent ID which is considered PII under the California Consumer Privacy Act.  We also send Google your IP Address.

 

There are a variety of types of cookies and Company may from time to time use any of them. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the website. Persistent cookies can be removed through the settings in your web browser. A session cookie is temporary and disappears after you close your browser. A secure cookie is used when you are accessing the site using a secure https connection, which can be determined by the beginning of your web address. A third-party cookie is one that you can reset your web browser to refuse all such cookies or to indicate when a cookie is being sent. Most browsers are initially set to accept cookies, but you can change your settings to notify you when a cookie is being sent or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information or visit https://www.ftc.gov/site-information/privacy-policy/internet-cookies.  Users can also manage the use of Flash technologies, with the Flash Management tools available at Adobe’s website at http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html. Please note that by blocking any or all cookies you may not have access to certain features, content or personalization on our site.

 

Our use of Cookies: 

 

How We Use the Information We Collect:
We may use all of the information that we collect to:

• Ship and process products ordered;
• Send you newsletters and/or other communications for which you have registered or requested and to generate business development;
• Facilitate and attract client sales and marketing;
• Contact you about the website, including, without limitation, in our discretion to notify you of changes to this Privacy Policy, or other policies that affect your use of the website;
• Monitor or improve the quality, design, functionality of the website;
• Administer the website’s systems and for other internal business purposes;
• Use Google Analytics to track aggregated website behavior, such as what pages you looked at, for how long, and so on. This information is important to us for improving the user experience and determining site effectiveness; and
• For other purposes disclosed when you provide your information.

Cookies

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. 

FILE TYPE  (Which type of cookie)	DATA HELD IF, ANY	PURPOSE  (Why we’re collecting)	STORAGE PERIOD* (How long we’re keeping it)
_session_id	unique token	Allows Shopify to store information about your session (referrer, landing page, etc.)	sessional
_shopify_visit	no data held	Used by our website provider’s internal stats tracker to record the number of visits	Persistent for 30 minutes from the last visit
_shopify_uniq	no data held	Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.	Expires midnight (relative to the visitor) of the next day
_secure_session_id	unique token	Used in connection with navigation through a storefront	sessional
___storefront_digest	unique token	this is used to determine if the current visitor has access.	indefinite If the shop has a password

 

We may also use the information we collect through the use of cookies and/or web beacons to:

• monitor metrics such as unique users (actually, unique web browsers), visits and page views;
• monitor the effectiveness of our marketing campaigns; and
• determine whether or not messages were opened, links were clicked or notifications/offers were acted upon.

 

When We Disclose the Information We Collect

With Whom We May Share Information:
We do not share your personal information with third parties except in order to process shipment and fulfillment of your Order.  We will share your IP address, your location, the device or technology used to access the Website, traffic referral and your generic interests with Google as a part of our use of Google Analytics.  In addition, we may share your information as disclosed at the time you provide your information, as set forth in this Privacy Policy and in the circumstances described below.

 

Third parties providing services on our behalf:
We employ third parties to perform functions on our behalf; examples include hosting or operating the website, sending e-mail and/or other communications, providing wireless services, removing repetitive information from customer lists, data analysis, marketing assistance, and shipping services. These third parties may have access to information collected by Company, including without limitation your personal information, for the purpose of performing such functions on the website’s behalf.

 

Newsletter:
Our Newsletters are periodically sent to users who have previously registered to receive such material. The information obtained during registration (e.g. email address) is securely stored to achieve a more tailored relationship with Company. E-mails given for this purpose are only used for this purpose. At any time, user can “unsubscribe” to this service using the hyperlink at the bottom of any of the e-mails received.

 

Legal Protections and Law Enforcement:
We may disclose information about our users, including your personal information, in the event we are required to respond to subpoenas, court orders, legal process or other valid law enforcement measures; to comply with a legal obligation; at the request of governmental authorities conducting an investigation; to verify or enforce compliance with the policies governing the website and applicable laws; or to protect the legal rights, interests, or safety of the website, our users or others.

 

Correcting/Updating Personal Information; Cancelling Subscriptions:
The website may contain web pages through which you can correct or update some of the personal information you have provided to us through registration with the website. With regard to subscriptions, you also may cancel (or modify, if applicable) your subscriptions by following the instructions provided to you in applicable communications regarding such subscriptions.

 

International Users:

The website is hosted in the United States and is intended for and directed to users in the United States. If you are a user accessing the website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use and disclosure, that differ from United States laws, please be advised that through your continued use of the website, which is governed by U.S. law, this Privacy Policy and our Terms of Use, you are transferring your personal information to the United States and you consent to that transfer.

 

California Privacy Rights:

A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family or household purposes (“California Customer”) is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal information, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed.

 

If you would like to access what browsing information we have - or ask us to delete any Google Analytics data - reach out to us at care@elisabethsilverman.com.  You can also do this yourself by deleting your _ga cookies and/or install the Google Analytics Opt-Out Browser Add-On.

 

Under the law, a business is not required to provide the above-described information if the business adopts and discloses to the public (in its privacy policy) a policy of not disclosing customer’s personal information to third parties for their direct marketing purposes unless the customer first affirmatively agrees to the disclosure, as long as the business maintains and discloses this policy. Rather, the business may comply with the law by notifying the customer of his or her right to prevent disclosure of personal information and providing a cost free means to exercise that right.

As stated in this Privacy Policy, we do not share or sell information with or to third parties for their direct marketing purposes unless you affirmatively agree to such disclosure.  To prevent disclosure of your personal information for use in direct marketing by a third party, do not opt in to such use if asked when you provide personally identifiable information on the website. Please note that whenever you opt in to receive future communications from a third party, your information will be subject to the third party’s privacy policy. If you later decide that you do not want that third party to use your information, you will need to contact the third party directly, as we have no control over how third parties use information. You should always review the privacy policy of any party that collects your information to determine how that entity will handle your information.

California Customers may request further information about our compliance with this law by e-mailing _care@elisabethsilverman.com.  Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.

 

Notification of Changes and Your Acceptance of the Privacy Policy:
By using the website, you acknowledge your agreement to the terms of this Privacy Policy. From time to time, Company may update this Privacy Policy. Company will use your personal information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless you consent to the new or revised policy. Your continued use of the website constitutes your agreement to this Privacy Policy and any future revisions.  For revisions to this Privacy Policy that may be materially less restrictive on our use or disclosure of the personal information you have already provided to us, we will attempt to obtain your consent before implementing such revisions with respect to such information.

 

Your Rights:

You have various rights in relation to your personal data, including:

• the right to request information regarding how your personal data is processed;
• the right to have your personal data rectified if inaccurate or out of date;
• the right to have your personal data erased in certain limited circumstances;
• the right to object to certain processing or to have certain processing restricted; 
• the right to have your personal data transferred from one data controller to another; and
• the right to lodge a complaint with your national data protection regulator. 

If you have any questions about these rights, please do contact us at the contact information in the section below or contact your national Information Commissioner's Office.  Please note, these rights are not absolute and there may be conditions which must be met before you can enforce these rights.

 

Retention: The information we collect and maintain directly from you are stored on the servers of service providers that allow us to give you the best possible website experience. The pieces of information you provide when commenting, requesting tickets, or entering information for any other reason are stored on our servers for no longer than necessary in order to give you the best experience and are deleted after it no longer serves you a use. We may keep certain contact information such as e-mail addresses obtained from ticket requests in order to allow us to get back in touch with you for additional opportunities for tickets.

Contact Information: Please email care@elisabethsilverman.com with any questions, comments, or concerns related to this Privacy Policy or to exercise the above rights.